EWM Case Study

3PL & E-Commerce Integration

Background

Our customer is a global leader in Food & Beverage.

The fastest growing Business Unit had to go online with an e-commerce to gain market share and had to ensure the orders taken were fulfilled on-time by a 3PL warehouse while still being fully integrated with core SAP ERP.

 

Client context and challenges

  • Keep stock alignment across e-com/3PL WMS/SAP

  • Create and fulfill replenishment orders in SAP to replenish the 3PL

  • Maintain fast fulfillment e-com/3PL WMS while keeping SAP aligned with sales orders fulfilled

  • Go Live fast not to lose market share

  • 100% remote project from Europe for US customer during Covid

Scope and approcach

  • Lead and own the logistics integration team working on all the SAP logistics interfaces and inventory management in SAP

  • Design a system architecture integrating e-com, WMS, SAP to be able to process the orders fast while replaying the orders after-the-fact in SAP for financial postings

  • Coordinate Business, IT, e-com IT, 3PL WMS IT, Business, Sales, Marketing, Finance, Planning to understand the interfaces in place and the business process to run the fulfilment operations

  • Onboard 3PL team with all the interfaces and detail requirements needed to run the operations: inbound request, inbound confirmation, stock adjustment, inventory picture

  • Coordinate with other stream leads

Value delivered

  • E2E process delivered on-time

  • Stock alignment across systems working as expected

  • Batch traceability maintained

  • Model to enable new e-com setup for other business units delivered

 

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